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ImageDirect™ is a web-based, hosted image management service that enables customers to easily create, manage and load custom images for Dell commercial client systems.ĭell provides streamlined standard installation services so you can easily choose the specific package that quickly gets new systems into the workspace and old systems out. We can perform a range of services such as custom configuration, consolidation and integration in our factory so that you can deploy your systems right out of the box. Managed deployments are useful within complex logistical environments which require a single point of contact.ĭell offers custom factory integration services to help accelerate your system deployments. Dell Deployment Services include everything from order consolidation to coordination of deployment resources.ĭell Managed Deployment Services are for customers who need a complete, end-to-end deployment solution. Our end-to-end deployment services are designed to simplify and accelerate the customization and utilization of your new systems.

Performance benchmarking and custom reporting.

Keep your hard drive * - Enables you to control your sensitive data by retaining your hard drive and helps you comply with current data privacy regulations to help mitigate risks associated with regulatory or civil liabilities.Įnterprise-wide contract - Provides enhanced proactive capabilities through:

On-site Diagnosis for accelerated troubleshooting.

On-site Personnel to augment your IT staff.

On-site Parts Management to help minimize downtime by having parts at your fingertips.

Recommended options for desktops include: Specialized on-site options - Allows you to augment your daily IT management or tap into specific technical expertise for critical projects when needed. Next, Dell ProSupport Options align to the way you use technology - rapidly responding to your needs, protecting your investment, your productivity and your sensitive data, and providing enhanced proactive support services to reduce the risk and complexity of managing your infrastructure.

Escalation management through Dell’s Global Command Centers.Fast-track dispatch for Dell-certified technicians.24x7 Direct access to Dell Expert Centers.

Professional, proactive and proven support services designed to address the technology challenges you face today.ĭell ProSupport™ starts with the Dell ProSupport for IT service model designed for IT professionals like you.